At 9awin, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a data subject under Philippine law.
These highlights summarize our approach — please read the full policy below for complete details.
9awin uses industry-standard encryption and security protocols to protect your personal data from unauthorized access.
9awin complies fully with the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations.
9awin does not sell your personal data to third parties. Data is shared only as required by law or to operate the platform.
You can request correction of inaccurate personal data held by 9awin at any time through your account settings or support.
Subject to legal retention requirements, you may request deletion of your personal data from 9awin's systems.
9awin is transparent about what data we collect and why. We only collect what is necessary to operate the platform safely.
Summary: This Privacy Policy describes how 9awin collects, uses, stores, and protects your personal information. By registering and using the 9awin platform, you acknowledge that you have read and understood this policy. This policy forms part of your agreement with 9awin alongside our Terms & Conditions.
9awin ("we," "us," or "our") is committed to protecting the privacy and personal data of all users of the 9awin online gaming platform, accessible at 9awin.today and through any associated mobile applications (collectively, the "Platform"). This Privacy Policy sets out how 9awin collects, processes, stores, shares, and protects your personal data in connection with your use of the Platform.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). 9awin acts as the personal information controller in respect of the personal data you provide to us.
By registering an account on 9awin, accessing the Platform, or otherwise providing your personal data to us, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, you must not use the 9awin Platform.
Related Documents: This Privacy Policy should be read together with the 9awin Terms & Conditions and Responsible Gaming Policy, all of which govern your use of the Platform.
9awin collects personal data that is necessary, adequate, and relevant to the purposes for which it is processed. The categories of personal data we collect include:
9awin applies the principle of data minimization — we only collect personal data that is necessary for the specific purpose for which it is being processed. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.
9awin collects your personal data through the following means:
9awin processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, contact details |
| Identity verification (KYC) and age verification (21+) | KYC documents, date of birth |
| Processing deposits and withdrawals | Financial data, payment method details |
| Providing and improving gaming services | Gaming activity data, technical data |
| Fraud prevention and security monitoring | Technical data, transaction data, IP address |
| Anti-money laundering (AML) compliance | Transaction data, KYC data, identity data |
| Responsible gaming monitoring and support | Gaming activity data, responsible gaming tool usage |
| Customer support and dispute resolution | Communications data, account data |
| Marketing communications (where opted in) | Contact details, marketing preferences |
| Regulatory reporting and legal compliance | All categories as required by law |
9awin will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
9awin processes your personal data on the following legal bases under the Data Privacy Act of 2012:
9awin does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
9awin engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on 9awin's instructions and in accordance with applicable data protection law.
9awin may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of 9awin's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
9awin may share your personal data with other third parties where you have given your explicit consent to such sharing.
Important: 9awin will never share your personal data with unauthorized third parties or use it for purposes beyond those described in this Privacy Policy without your prior consent.
9awin retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general guide, 9awin applies the following retention periods:
Upon expiry of the applicable retention period, 9awin will securely delete or anonymize your personal data in accordance with our data disposal procedures.
9awin uses cookies and similar tracking technologies on the Platform to enhance your user experience, maintain session security, and analyze Platform usage. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 9awin Platform. For essential cookies, no opt-out is available as they are strictly necessary for the Platform to operate.
9awin does not use cookies to track your activity on third-party websites unrelated to the Platform.
9awin implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While 9awin takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 9awin will notify the National Privacy Commission and affected data subjects in accordance with the requirements of the Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 9awin:
You have the right to be informed of how your personal data is being collected and processed by 9awin, including the purposes and legal basis for processing.
You have the right to request a copy of the personal data 9awin holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data that 9awin holds about you.
You have the right to request deletion of your personal data, subject to 9awin's legal retention obligations under AMLA and PAGCOR regulations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe 9awin has violated your data privacy rights.
To exercise any of the above rights, please contact the 9awin Data Protection Officer using the contact details in Section 13. 9awin will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
The 9awin Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine law and PAGCOR regulations governing online gaming. 9awin does not knowingly collect personal data from individuals under the age of 21.
During registration, 9awin requires all users to confirm that they are 21 years of age or older. 9awin further verifies age through its KYC process, which requires submission of a government-issued photo ID showing date of birth.
Underage Access: If 9awin discovers that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, all personal data will be deleted in accordance with applicable law, and any funds held in the account will be handled in accordance with PAGCOR guidelines. Parents or guardians who believe their child has registered on 9awin should contact us immediately.
9awin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Privacy Policy, 9awin will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the 9awin Platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 9awin protects your personal data.
9awin has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us:
Data Protection Officer — 9awin
Email: [email protected]
General Support: [email protected]
Platform: 9awin.today
Response Time: Within 15 business days of receipt of a verified request
If you are not satisfied with 9awin's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information about your rights under the Data Privacy Act, visit the NPC's official resources.
For responsible gaming concerns, please visit our Responsible Gaming page. For general account questions, visit our FAQ page.
Now that you know how 9awin protects your privacy, you can play with confidence. Register your account today, deposit via GCash or PayMaya, and enjoy a secure gaming experience built for Filipino players. Must be 21 or older to register.
DPA compliant · Encrypted transactions · 21+ only